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To contact our sales department please fill out the form below. Please list correct phone numbers as we sometimes contact our customers by phone. If you want to know your order status, you can check the status of your order online.
To contact our billing department please fill out the form below. Please list correct phone numbers as we sometimes contact our customers by phone.
Thank you for helping us improve our site. We appreciate any comments, concerns, or suggestions that will help make your experience both easier and more enjoyable. Questions about products should not be directed here. All fields are required.
If you do not wish to use the form you can e-mail: firstname.lastname@example.org.
To contact our trained customer service representatives please fill out the form below.
If you do not wish to use the form, or you need to send an attachment, you can e-mail us at:
To ensure a timely response to your e-mail, it is important that all of the fields are filled out correctly. Please list correct phone numbers as we sometimes contact our customers by phone. If you are requesting parts or have functional questions, please let us know the complete model number and serial number of the machine, as well as where and when it was purchased.
Providing us the key number and quantity of parts needed also helps in the process. Thank you for your patience and understanding.
Contact by phone:
parts, service, user's manuals or non-working products call Customer Service at 1-877-993-7999.
If you purchased your equipment at Sears, please call our NordicTrack Sears Customer Service Department at 1-888-825-2588.
For questions about products, purchases or billing, please call our Sales Department at 1-888-308-9616.
Parts and service sales 1-877-660-1174.