All non-UPS shipments require a customer signature upon delivery. The shipping company will call before attempting to deliver your machine. A total of three attempts will be made to contact you. After three attempts have been made the shipping company will make arrangements to return your machine to our warehouse. Return shipping and a 10% restocking fee may apply. If you request a re-consignment to have your machine delivered to a different address than originally specified on the order a $35.00 re-consignment charge will apply.

We cannot ship to PO or APO Boxes with internet orders. There are a couple of reasons for this. One is that many of our items are large and ship in boxes bigger than the post office will accept for postal boxes. Our on-line order system can’t determine what size of box your order will ship in. Another reason is that we ship items, like treadmill lubricant, that cannot be shipped through the US postal service.